Return and Refund Policy

At GelRentap, we are committed to providing our customers with high-quality products and excellent service. As part of our commitment, we ensure that all items are thoroughly inspected and checked before they are shipped to you.

No Returns and Refunds Policy

Please note that returns and refunds are not allowed on any purchases made through our website. This is because we thoroughly inspect all products before shipping to ensure that they are in perfect condition and meet our high-quality standards.

Why We Do Not Accept Returns or Refunds:

• Quality Control: Every product is carefully checked for quality and defects before being shipped to ensure that our customers receive only the best.

• Hygiene and Safety: As our products are personal wellness items, we are unable to accept returns or exchanges to maintain the highest hygiene standards.

If you have any concerns or issues with your order, please contact us immediately. We will do our best to assist you and address any problems you may encounter.

Damaged or Faulty Products:

If you receive a damaged or faulty product, please contact us within [number of days, e.g., 7 days] of receiving the item. We will review the case and, if appropriate, offer a replacement or store credit. Please provide clear photos of the damaged or faulty product to help us process your request efficiently.

How to Contact Us:

If you have any questions or concerns regarding your order, please reach out to our customer support team at:

Email: nnmajuglobal@gmail.com
Phone: 0174600027

We appreciate your understanding and cooperation.